Floor support & Back office assistant
Assumed supervisory responsibilities, overseeing daily team operations, coordinating administrative tasks, and ensuring smooth workflow.
I also audited patient files containing insurance and referral information to ensure data accuracy and completeness. This work supported the scheduling team by preventing delays and reducing errors prior to patient appointments being scheduled.
E-commerce Store Setup (Shopify)
I created a Shopify store as part of my e-commerce learning journey, managing store setup, product uploads, and basic website content.
Email Marketing
Marketplace
I managed product listings and successfully sold items through an online marketplace while providing real-time customer support via chat. My responsibilities included responding to inquiries, confirming product availability, coordinating delivery details, and updating order status to ensure a smooth customer experience.
Workflow Optimization: Gmail & Google Drive Management